Frequently Asked Questions

• What is Reinforcements Inc?

  Reinforcements Inc is a 501(c)(3) nonprofit organization dedicated to supporting Gold Star and Silver Star families by providing eligible US military families with the technical guidance and financial support to maintain the value of their homes through third-party repair, replacement and renovation services. Our mission is to help military families maintain safe, secure, and comfortable homes in honor of their sacrifices.

• Who is eligible for assistance?

  We currently focus on supporting Gold Star and Silver Star families—those who have lost a head of household due to service-connected duty or have a family member permanently disabled due to their service. Families must also meet certain income criteria and own their homes to qualify. Contact us to see if you are eligible for our services.

• How can contractors get involved?

  If you’re a contractor skilled in areas like home inspection, roofing, HVAC, plumbing, or general repairs, we invite you to join our provider network of third-party contractors. You need to be fully licensed and insured. By volunteering your expertise, you’ll make a lasting impact on military families in need.

• What types of repairs or renovations do you cover?

  Our process begins with a comprehensive home inspection completed by a licensed third-party home inspector. That inspection leads to a list of needed repairs. The range of repair services includes essential maintenance such as roofing, electrical work, plumbing, HVAC, structural repairs, and more. The specific services offered will depend on each family’s needs and the availability of our network providers.

• How is Reinforcements Inc funded?

  We are funded by charitable contributions from individuals, foundations, and organizations that believe in our mission. Donate here. We also work to build partnerships with manufacturers who donate materials to support our work.

• How can I support your mission?

  You can support us by donating, spreading the word to your network, or sharing our mission with contractors and other potential partners. Every contribution and connection helps us bring our mission to life.

• When will services be available in my area?

  We are beginning our work in Maryland and plan to expand our services over time. As we grow, we’ll update waitlisted families and our community about our expansion efforts.

• What does it mean to be a Gold Star or Silver Star family?

  A Gold Star family has lost a service member as a result of service-connected duty. A Silver Star family has a member who was injured as a result of service-connected duty. These families are eligible for Reinforcements Inc services if they have lost a head of household due to a service-connected duty or if a head of household has suffered a service-connected disability.

• Can I refer someone to your services?

  We encourage you to refer eligible military families, contractors, or potential funders to our organization. Together, we can expand our reach and help more families in need. Refer them here

• How can I stay updated on your progress?

  You can sign up for our mailing list to receive updates on our growth, events, and when we open applications for services. Following us on social media is another great way to stay connected and support our mission.

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